I went to Sorriso on the 4th of July, and it was very busy. The restaurant is has a nice atmosphere and the staff were friendly. When I ordered I was told my pizza would take 25 minutes, so I paid and left to go run some errands. I returned 25 minutes later expecting my pizza, but had to wait 1 HOUR for my food. (This was understandable because the place was packed)
To make matters worse the pizza was not good. I had ordered the coconut flour pizza, on the cashiers recommendation, and even though I was starving , I struggled to eat half of it. (See pics: $23 for a small inedible pizza..)
It was one of the worst pizzas I have ever tried.
(The box the pizza came in is beautiful, and probably tastes better than the actual pizza)
Although I had a bad experience, I will go back and try the other pizzas and see if they merit a better review…
Alaina C
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May 27, 2023
Overall, the pizza and gelato were really good. The pizza is better than a bunch I have tried in PR but hasn’t hit my NYC/Philly pizza taste buds just right yet. My friends and I enjoyed our meal and the servers were very nice and attentive.
Randy Stoddard
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September 07, 2021
Two years ago I gave this place 5 stars. Today, I can rate my experience at 3 stars at the most. I feel disappointed. We ordered an appetizer that took about 45 minutes (almost came at the same time as the entrée). It was not bad. We did some sliders and they were pretty good. A little dry but ok.
We also ordered a pizza, the Alemán. What a disappointment. The churrasco and chicken were SUPER dry. It was not the oven since I'm telling you, the meat was was dead, bone dry. The sauce was too sweet too. Overall it was poorly executed.
The place and the environment was nice. We loved the artwork and artisan concept. I did some pictures to support the review. I hope they can take more pride on their food execution and see if what they serve is aligned with what they want the restaurant to be.
Vamos muchachos!
Chef Zoe
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September 11, 2022
Shrimp and shredded chicken on a coconut dough pizza!!
This place is one of my favorite pizza places. The food was amazing and customer service was better. Treated me with respect, english friendly and patient. Yettt this pizza was something different. Never knew you can out coconut in a dough and with a pizza. Something i will always try again!
Rafael Rodriguez
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January 29, 2024
Feels bad if the restaurant is closing and make feel customers you are closed. Very bad service. If you want to earn money until 9:00 pm you have to service until 9:00 pm. If your employees want to go home early close the restaurant. You are not the only coke in the desert. I was there with 4 other people and there was 3 parking in front of the restaurant and the person in the parking lot make me park across the DANGEROUS street because the space was reserved for uber eats and other delivery service. When we ordered inside the restaurant, the waitress told us the kitchen was closing, so no uber eats coming to pick up pizza or anything 🤷🏽. This is a fast food pizza. OWNER OF RESTAURANT, YOU HAVE TO PAY OR TRAIN YOUR EMPLOYEES TO MAKE THEM WORK HAPPY. OF COURSE WE GLADLY GIVE GOOD TIPS BUT IF THEY DESERVE IT.
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Carr. #853 Km. 0.3 Urb. Lomas de, Carolina, 00985, Puerto Rico
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I went to Sorriso on the 4th of July, and it was very busy. The restaurant is has a nice atmosphere and the staff were friendly. When I ordered I was told my pizza would take 25 minutes, so I paid and left to go run some errands. I returned 25 minutes later expecting my pizza, but had to wait 1 HOUR for my food. (This was understandable because the place was packed) To make matters worse the pizza was not good. I had ordered the coconut flour pizza, on the cashiers recommendation, and even though I was starving , I struggled to eat half of it. (See pics: $23 for a small inedible pizza..) It was one of the worst pizzas I have ever tried. (The box the pizza came in is beautiful, and probably tastes better than the actual pizza) Although I had a bad experience, I will go back and try the other pizzas and see if they merit a better review…
Overall, the pizza and gelato were really good. The pizza is better than a bunch I have tried in PR but hasn’t hit my NYC/Philly pizza taste buds just right yet. My friends and I enjoyed our meal and the servers were very nice and attentive.
Two years ago I gave this place 5 stars. Today, I can rate my experience at 3 stars at the most. I feel disappointed. We ordered an appetizer that took about 45 minutes (almost came at the same time as the entrée). It was not bad. We did some sliders and they were pretty good. A little dry but ok. We also ordered a pizza, the Alemán. What a disappointment. The churrasco and chicken were SUPER dry. It was not the oven since I'm telling you, the meat was was dead, bone dry. The sauce was too sweet too. Overall it was poorly executed. The place and the environment was nice. We loved the artwork and artisan concept. I did some pictures to support the review. I hope they can take more pride on their food execution and see if what they serve is aligned with what they want the restaurant to be. Vamos muchachos!
Shrimp and shredded chicken on a coconut dough pizza!! This place is one of my favorite pizza places. The food was amazing and customer service was better. Treated me with respect, english friendly and patient. Yettt this pizza was something different. Never knew you can out coconut in a dough and with a pizza. Something i will always try again!
Feels bad if the restaurant is closing and make feel customers you are closed. Very bad service. If you want to earn money until 9:00 pm you have to service until 9:00 pm. If your employees want to go home early close the restaurant. You are not the only coke in the desert. I was there with 4 other people and there was 3 parking in front of the restaurant and the person in the parking lot make me park across the DANGEROUS street because the space was reserved for uber eats and other delivery service. When we ordered inside the restaurant, the waitress told us the kitchen was closing, so no uber eats coming to pick up pizza or anything 🤷🏽. This is a fast food pizza. OWNER OF RESTAURANT, YOU HAVE TO PAY OR TRAIN YOUR EMPLOYEES TO MAKE THEM WORK HAPPY. OF COURSE WE GLADLY GIVE GOOD TIPS BUT IF THEY DESERVE IT.